Follow When will I hear back from support? October 10, 2018 11:49 SLIVER.tv Support emails Support emails are answered Monday through Friday from 11:00am PST through 7:00pm PST. 2 Comments Date Votes Brandon Gloomis October 09, 2018 17:22 Hello. I have sent two emails to customer support. One was two weeks ago and one was from today. I have been anxiously waiting a response from said "firstname.lastname@example.org". Both emails were regarding the shipment times on a mouse I had ordered from the website. Can I please get a response. Thanks. Alexikboss99 October 10, 2018 11:49 I have sent an email 4 days ago. When will you respond? Please sign in to leave a comment.